Copyright Policy
Effective Date: 28 June 2026
MAKRI LLC d/b/a VOICEEM ("VOICEEM", "VOICE’EM", "we", "us", or "our") complies with the Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. Section 512. VOICEEM is a neutral intermediary and does not verify, monitor, or endorse content posted by users ("User Content").
VOICEEM does, however, respond to valid copyright complaints through a three-step escalation process:
- Step 1 — Report Feature (First Resort)
- Step 2 — Help & Support Menu (Second Resort)
- Step 3 — Formal DMCA Notice (Final Resort)
This policy explains how copyright owners and users may report alleged infringement and how VOICEEM processes DMCA takedown notices and counter-notices. This policy supplements, and is intended to be read consistently with, the VOICEEM Terms of Service. In the event of any inconsistency regarding the DMCA process, this policy controls.
Table of contents
| Section | Title |
|---|---|
| 1 | Designated DMCA Agent |
| 2 | Important — Before Using DMCA Procedures |
| 3 | How to Submit a Formal DMCA Takedown Notice |
| 4 | What VOICEEM Does After Receiving a Valid Notice |
| 5 | How to Submit a Counter-Notice (Users) |
| 6 | What Happens After a Valid Counter-Notice |
| 7 | Repeat Infringer Policy |
| 8 | Misuse of DMCA Procedures |
| 9 | No Legal Advice |
| 10 | Contact Information |
1. Designated DMCA Agent
VOICEEM has designated an agent to receive notifications of claimed copyright infringement. All formal DMCA takedown notices and counter-notices must be sent to the Designated DMCA Agent at the contact details below:
- Designated Agent Name: DAN . S
- By Email: anan_dan@hotmail.com
- By Mail: Copyright Agent, MAKRI LLC d/b/a VOICEEM, 6414 Tarrion Bay, Sugar Land, TX 77479, USA
- By Text or Phone: 001-832-586-1275
The Designated Agent is registered with the U.S. Copyright Office under registration number DMCA-1074786, with effect from 28 June 2026.
2. Important — Before Using DMCA Procedures
VOICEEM provides two internal resolution channels that should be used before submitting a formal DMCA Notice. These channels are often faster and resolve most issues without legal escalation.
Step 1 — Use the "Report" Feature on the Post (First Resort)
Every live post on VOICEEM includes a Report button. If you believe a post infringes your copyright:
- Open the post;
- Tap Report using the options provided on the card in the feed;
- Select "Copyright Infringement" (or "Other");
- Submit the report.
VOICEEM will review the report and may remove or disable access to the content if appropriate. This is the fastest way to resolve issues without legal escalation.
Step 2 — Use the "Help & Support" Menu (Second Resort)
If the Report feature does not resolve the issue, you may escalate through:
User Profile → Help & Support → Report an Issue
Please provide:
- Your contact information;
- The URL of the allegedly infringing content;
- A description of the copyrighted work; and
- Any supporting evidence.
VOICEEM will review the submission and respond through the support channel.
Step 3 — Submit a Formal DMCA Notice (Final Resort)
If the issue is not resolved through the Report feature or the Help & Support menu, you may submit a formal DMCA takedown notice as described in Section 3 below.
3. How to Submit a Formal DMCA Takedown Notice
To be effective under 17 U.S.C. Section 512(c)(3), your DMCA takedown notice must be a written communication to the Designated DMCA Agent that includes all six of the following elements:
- A physical or electronic signature of the copyright owner or a person authorized to act on the owner's behalf;
- Identification of the copyrighted work claimed to have been infringed (or, if multiple works are covered by a single notice, a representative list of such works);
- Identification of the material that is claimed to be infringing and that is to be removed or to which access is to be disabled, with information reasonably sufficient to permit VOICEEM to locate the material (the URL on VOICEEM is required);
- Information reasonably sufficient to permit VOICEEM to contact you, such as your full legal name, mailing address, telephone number, and email address;
- A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Where to send the notice:
- By Email: anan_dan@hotmail.com
- By Mail: Copyright Agent, MAKRI LLC d/b/a VOICEEM, 6414 Tarrion Bay, Sugar Land, TX 77479, USA
- By Text or Phone: 001-832-586-1275
Incomplete notices that fail to substantially comply with all six elements above may be rejected and may not be treated as effective notice under the DMCA.
4. What VOICEEM Does After Receiving a Valid Notice
Upon receiving a notice that substantially complies with Section 512(c)(3), VOICEEM will:
- Expeditiously remove or disable access to the material that is claimed to be infringing, in accordance with 17 U.S.C. Section 512(c);
- Promptly notify the user who posted the content that the material has been removed or disabled;
- Take reasonable steps to provide the user with a copy of, or the substance of, the takedown notice;
- Document and may preserve records relating to the notice for legal compliance; and
- Where required by law or appropriate, share information with law enforcement, but never with marketing agencies.
VOICEEM may also terminate the accounts of repeat infringers in accordance with Section 7. VOICEEM does not make legal judgments about whether material is actually infringing — it follows the DMCA procedures set out in this policy.
5. How to Submit a Counter-Notice (Users)
If your content was removed or disabled as a result of a DMCA takedown notice and you believe the removal or disabling was the result of a mistake or misidentification of the material, you may submit a DMCA counter-notice to the Designated DMCA Agent. To be effective under 17 U.S.C. Section 512(g)(3), your counter-notice must be a written communication that includes all of the following elements:
- Your physical or electronic signature;
- Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access to it was disabled (the prior URL);
- A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;
- Your full name, mailing address, and telephone number;
- A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or, if your address is outside the United States, the United States District Court for the Southern District of Texas; and
- A statement that you will accept service of process from the person who submitted the original DMCA takedown notice, or that person's agent.
Where to send the counter-notice:
- By Email: anan_dan@hotmail.com
- By Mail: Copyright Agent, MAKRI LLC d/b/a VOICEEM, 6414 Tarrion Bay, Sugar Land, TX 77479, USA
- By Text or Phone: 001-832-586-1275
6. What Happens After a Valid Counter-Notice
Upon receiving a counter-notice that substantially complies with Section 512(g)(3), VOICEEM will promptly forward a copy of the counter-notice to the person who submitted the original DMCA takedown notice (the "complainant") and will inform that person that VOICEEM will replace the removed material or cease disabling access to it.
Unless the complainant notifies the Designated DMCA Agent that it has filed a court action seeking a court order to restrain the user from engaging in infringing activity relating to the material on VOICEEM, VOICEEM will replace the removed material and/or cease disabling access to it not less than 10 nor more than 14 business days following its receipt of the counter-notice, in accordance with 17 U.S.C. Section 512(g)(2)(C).
If the complainant timely notifies the Designated DMCA Agent that it has filed such a court action, VOICEEM will not restore the material pending resolution of that action.
7. Repeat Infringer Policy
VOICEEM has adopted and reasonably implements a policy that provides for the termination, in appropriate circumstances, of the accounts of users who are repeat infringers. VOICEEM may terminate or suspend the accounts of users who:
- Repeatedly post or upload infringing content;
- Repeatedly violate copyright law;
- Abuse the DMCA process; or
- Attempt to evade enforcement.
Termination may occur with or without prior notice, in VOICEEM's reasonable discretion.
8. Misuse of DMCA Procedures
Under 17 U.S.C. Section 512(f), any person who knowingly materially misrepresents:
- That material or activity is infringing (for example, in a wrongful takedown notice); or
- That material or activity was removed or disabled by mistake or misidentification (for example, in a wrongful counter-notice),
may be liable for damages, including costs and attorneys' fees, incurred by the alleged infringer, by any copyright owner or its authorized licensee, or by VOICEEM, as a result of relying on the misrepresentation. Submitting false or fraudulent DMCA notices or counter-notices may also result in account termination, civil liability, and criminal penalties for perjury.
9. No Legal Advice
VOICEEM does not provide legal advice. This policy is provided for general informational purposes and describes VOICEEM's DMCA procedures only. If you are unsure whether material is infringing or whether you have a valid claim or defense, you should consult a qualified attorney.
10. Contact Information
Designated DMCA Agent:
- Designated Agent Name: DAN S
- By Email: anan_dan@hotmail.com
- By Mail: Copyright Agent, MAKRI LLC d/b/a VOICEEM, 6414 Tarrion Bay, Sugar Land, TX 77479, USA
- By Text or Phone: 001-832-586-1275